Thank you for always patronizing Rinenna official shop.
In order to continue to provide better services, we have improved and added 5 services based on the survey results from Linenna users and have renewed them.
1. We have started the more convenient and advantageous regular flight "Rinenna Club" service.
Based on customer feedback such as ``I want to change the product by delivery month'' and ``I want to change the delivery date of the product from my page ,'' we have launched ``Rinenna Club,'' a regular delivery service with more convenient functions.
Click here for details on Rinenna Club.
[Until the end of June] Your current membership rank will be transferred to the discount program of "Rinenna Club (regular delivery)"
If you register for the new regular flight "Rinenna Club" by the end of June 2023, your membership rank as of June 11, 2023 will be transferred to Rinenna Club, and you will receive regular flights at a discount rate according to your current rank. You can purchase products at great prices.
Please be sure to complete your registration by the end of June.
We have abolished the membership rank based on the purchase amount that was previously used, and the membership rank will only be given to those who have registered for the new system's regular service "Rinenna Club."
We apologize for the inconvenience, but even if you are already using the regular service, please re-register.
2. Get a 500 yen coupon by linking with LINE
If you follow Rinenna's official LINE account and link your account, you will receive a 500 yen coupon that can be used at the official SHOP.
If you linked to LINE before June 11, 2023, you will need to perform the linking procedure again.
*If you link to LINE from Rinenna's official website, you will receive a 500 yen coupon.
*Only one account is valid per member.
*Coupons can be used for purchases of 3,000 yen or more (tax included).
3． You can now easily ask questions via chat
On the renewed site, you can feel free to ask any questions you may have, such as how to choose detergent or how to wash clothes, using the chat button in the bottom right before shopping.
If you don't know how to wash clothes, please check out the reading section, which has washing methods for various items and stains.
Four. Review function added
As a new feature, you can now post reviews.
You can use it like this! If you post something like this, I would appreciate it if you would like to know if you are using Rinenna from now on or if you are using it and can wash something like this! Please feel free to post your feedback, as it will help others.
Five. Receive a 1,000 yen OFF coupon when you refer a friend.
If you refer a friend or friend, both the person you introduced and the person you referred will receive a 1,000 yen OFF coupon.
Click here for details
[Request] Please re-register your member information.
We apologize for the inconvenience, but please register again as we are transitioning to a new system.
Click here to register as a member → https://rinenna.jp/account/register
It is convenient to re-register using the email address already registered in the old system.
If you register using the email address you registered before dawn on June 11, 2023, your name, phone number, and address registered in the old system will be carried over to the new system.
If you register with your old registered email address and apply for the new regular service "Rinenna Club" by June 30th, your current membership rank will be carried over to Rinenna Club.
[Important] Due to the discontinuation of the membership rank/point program, we will issue a "discount coupon"
The membership rank and points based on purchase amount that were used in the old system will be abolished.
If you shop on this site (Rinenna official shop) by June 11, 2023 and have points held until the system switchover, we will send you a discount coupon equivalent to the points you have.
*The discount coupon will be sent to the email address registered as a member under the old system on June 12th, so please be sure to check it.
*Membership rank is only applicable to the new regular flight "Rinenna Club".
We will continue to modify and evolve our services in order to provide better services.
Please continue to enjoy shopping at Rinenna official shop.