Request for re-registration of regular flights due to system changes
Rinenna official shop has renewed its site system with the aim of providing better services.
(Please check here for service changes due to renewal)
It has been reborn as the "Rinenna Club," a regular service that has been updated to make it more convenient and economical for those who love Rinenna products.
Previously, the membership rank was given according to the purchase amount, but only regular flight users will be given the membership rank as "Rinenna Club Member".
We apologize for any inconvenience this may cause to those who have previously subscribed to regular flights, but we ask that you please re-register.
[Until the end of June] If you re-register for regular flights, your old member rank will be carried over to "Rinenna Club"
If you register or re-register for regular mail by June 30, 2023, your membership rank from the old system will be carried over and you will be able to purchase regular mail products at a discount rate according to your rank.
To transfer your membership rank , you will need to register using the email address registered in the old system.
When re-registering your membership information for the Rinenna official shop, please re-register using the email address you registered in the old system to ensure a smooth transfer of your name, phone number, address, and membership rank to the new system.
*If you registered with a different email address, please contact us using the chat at the bottom right of the screen.
If you register after July 1, 2023, your rank status will be "Standard".
Please register early.
How to re-register for regular flights
For products that can be purchased on a regular basis, a "Value Regular Delivery" tab will be displayed, allowing you to select the delivery frequency and quantity.
After registering as a member of Rinenna's official shop , please purchase your desired product from the ``Special Value Regular Shipping''.
*From June 11, 2023, the product lineup available for regular delivery will be reduced.
There may be times when the products you have been ordering via regular delivery are no longer available. We apologize for any inconvenience this may cause.
You can pay in conjunction with regular products.
Under the old system, it was not possible to purchase regular items and regular items at the same time, but after the renewal, it is now possible to pay for regular items and regular items at the same time.
*Payment for regular delivery items can only be made by credit card.
After re-registering, 1000 yen off for the first time, 5% off from the second time onwards!
Only the Rinenna official shop has great regular purchase discounts!
If you re-register for regular delivery, you will be able to purchase regular delivery items at a discount of 1,000 yen on your first purchase after registration.
Furthermore, from the second time onward, a 5% discount will be applied.
If you re-register by June 30th, the discount rate inherited from your old membership rank will be reflected from your second regular flight!
*To prevent resale, the number of items purchased for the first time is limited to 3 per product.
*Please note that if you order 4 or more items for the first time, your order will be cancelled.
Get even more savings with Rinenna Club member rank!
Depending on the total amount of purchases made through the regular service "Rinenna Club," your membership rank will increase, allowing you to purchase regular service products at even better prices.
Further discounts will be applied depending on the rank from the regular price of 5% off the regular price.
*Rank will be determined for each regular flight purchase.
*A rank will be assigned after the product is shipped, and a discount based on the rank will be applied from the next regular delivery.
If you re-register by June 30th , the discount rate inherited from your old membership rank will be reflected from your second regular flight!
You can change the product and delivery cycle on My Page .
You can change the contents of regular mail products each time.
From the second time onward, you can change the regular delivery product or the number of items.
If you want to try other products or you might not be able to use all of them, please add or change products from My Page .
▼Product change screen
▼Quantity change screen
*If you wish to change the product, please do so from My Page at least 3 days before the scheduled delivery date of the regular product.
*If you do not know how to operate it, please contact us from the chat screen displayed at the bottom right of the screen.
■Please add items for regular delivery from My Page■
If you have already registered for regular flights, if you add the product from the "Regular Purchase" cart on the product page, you will be signing up for two regular flights.
If you would like to add items to your regular delivery list, please be sure to do so from My Page.
You can change the delivery cycle
You can choose the delivery cycle from 1 month, 2 months, or 3 months.
If you feel like you have a lot left over this month, you can skip the next delivery.
Continuous skipping is possible up to 2 times.
*If you wish to change the product or cycle, please do so from My Page at least 3 days before the scheduled delivery date.
You can expedite your next delivery by ordering now.
When you feel like an item is going to run out sooner than expected, you can order it right away with a regular delivery option instead of purchasing additional items.
You can also change the product details, so you can purchase the products you need at regular shipping prices.
Regarding cancellation of Rinenna Club
You can cancel your subscription after the fourth scheduled delivery is completed .
Please use My Page to cancel your subscription.
Notes on preventing resale
If we determine that your order is for resale, we may cancel your order.
For large orders, please be sure to let us know in advance.
Please try our new regular service "Rinenna Club" where you can enjoy convenient and economical shopping♪
