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FAQ
定期便の管理画面の見方が分からない
定期便の確認方法はマイページ内の「ご利用中の定期便」より、「詳細の確認をする」からご確認いただけます。 クリックしていただくと、定期便の詳細が表示されます。 お届け日時の変更 お届け周期の変更 次回をスキップ のボタンより、自由にお届け時期を変更いただけます。 お届け商品の変更も、数・種類を簡単に変更いただけます。 『＋』『−』ボタンをお使いいただき、必要な商品を、必要な数だけ選択し、「商品を追加する」を押下ください。 ------------------------------------------------- ※定期便をご契約中にもかかわらず、マイページにログインしても「定期購買一覧」ボタンが出てこない方へご案内です。お客様のログイン方法が、ソーシャルログインで誤ってログインされている可能性がございます。（アカウントが2つある可能性がございます） 一度ログアウトして、メールアドレスとパスワードでのログインをお試しくださいませ。 ソーシャルログインに関して詳しくはこちらをご覧ください ＞＞ログイン・ソーシャルログインでお困りの方へ
定期便の管理画面の見方が分からない
定期便の確認方法はマイページ内の「ご利用中の定期便」より、「詳細の確認をする」からご確認いただけます。 クリックしていただくと、定期便の詳細が表示されます。 お届け日時の変更 お届け周期の変更 次回をスキップ のボタンより、自由にお届け時期を変更いただけます。 お届け商品の変更も、数・種類を簡単に変更いただけます。 『＋』『−』ボタンをお使いいただき、必要な商品を、必要な数だけ選択し、「商品を追加する」を押下ください。 ------------------------------------------------- ※定期便をご契約中にもかかわらず、マイページにログインしても「定期購買一覧」ボタンが出てこない方へご案内です。お客様のログイン方法が、ソーシャルログインで誤ってログインされている可能性がございます。（アカウントが2つある可能性がございます） 一度ログアウトして、メールアドレスとパスワードでのログインをお試しくださいませ。 ソーシャルログインに関して詳しくはこちらをご覧ください ＞＞ログイン・ソーシャルログインでお困りの方へ
For customers who wish to cancel their subscrip...
Regular purchase "Rinenna Club" is a product that requires delivery 4 or more times . Please agree to the cancellation policy at the time of purchase. For customers who wish...
For customers who wish to cancel their subscrip...
Regular purchase "Rinenna Club" is a product that requires delivery 4 or more times . Please agree to the cancellation policy at the time of purchase. For customers who wish...
[Regular mail] Please tell me how to register f...
Rinenna Club is a general term for the regular purchase (regular delivery) of laundry detergent that is only available at Rinenna official shops. By purchasing a regular flight, you will...
[Regular mail] Please tell me how to register f...
Rinenna Club is a general term for the regular purchase (regular delivery) of laundry detergent that is only available at Rinenna official shops. By purchasing a regular flight, you will...
[Request for regular flight re-registration] Re...
Request for re-registration of regular flights due to system changes Rinenna official shop has renewed its site system with the aim of providing better services. (Please check here for service...
[Request for regular flight re-registration] Re...
Request for re-registration of regular flights due to system changes Rinenna official shop has renewed its site system with the aim of providing better services. (Please check here for service...
[Regular Purchase] [Rinenna Club] I would like ...
If you would like to change the delivered product for a regular purchase, you can do so from the "Regular Purchase Details Page" displayed on My Page.
[Regular Purchase] [Rinenna Club] I would like ...
If you would like to change the delivered product for a regular purchase, you can do so from the "Regular Purchase Details Page" displayed on My Page.
[Regular Purchase] [Rinenna Club] I would like ...
[If you would like to skip (take a break from) your regular purchase] Please complete the procedure from the "Regular Purchase List" on My Page. [If you want to cancel...
[Regular Purchase] [Rinenna Club] I would like ...
[If you would like to skip (take a break from) your regular purchase] Please complete the procedure from the "Regular Purchase List" on My Page. [If you want to cancel...
[Regular Purchase] [Rinenna Club] Can I purchas...
We offer ``regular purchases'' that you can purchase at a discount. 1000 yen off for the first time, 5% off from the second time onwards. Users who purchase Linenna detergent...
[Regular Purchase] [Rinenna Club] Can I purchas...
We offer ``regular purchases'' that you can purchase at a discount. 1000 yen off for the first time, 5% off from the second time onwards. Users who purchase Linenna detergent...
[Regular Purchase] [Rinenna Club] What payment ...
Credit card payment is available. Other payment methods (bank transfer, convenience store payment, Amazon Pay, etc.) are not available. [Credit card type] JCB, VISA, Master Card, and AMEX are accepted.
[Regular Purchase] [Rinenna Club] What payment ...
Credit card payment is available. Other payment methods (bank transfer, convenience store payment, Amazon Pay, etc.) are not available. [Credit card type] JCB, VISA, Master Card, and AMEX are accepted.
