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FAQ

[For first-time users] Request for account regi...

To everyone using Rinenna official shop for the first time Request for account registration (Rinenna member registration) When using the Rinenna official shop for the first time, please register your...

[For first-time users] Request for account regi...

To everyone using Rinenna official shop for the first time Request for account registration (Rinenna member registration) When using the Rinenna official shop for the first time, please register your...

[Regular mail] Please tell me how to register f...

Rinenna Club is a general term for the regular purchase (regular delivery) of laundry detergent that is only available at Rinenna official shops. By purchasing a regular flight, you will...

[Regular mail] Please tell me how to register f...

Rinenna Club is a general term for the regular purchase (regular delivery) of laundry detergent that is only available at Rinenna official shops. By purchasing a regular flight, you will...

Please tell me the steps to register as a member.

To register as a member of Rinenna's official shop, please visit this URL. Click here to register as a member → https://rinenna.jp/account/register Click here to see each step of membership...

Please tell me the steps to register as a member.

To register as a member of Rinenna's official shop, please visit this URL. Click here to register as a member → https://rinenna.jp/account/register Click here to see each step of membership...

[Request for regular flight re-registration] Re...

Request for re-registration of regular flights due to system changes Rinenna official shop has renewed its site system with the aim of providing better services. (Please check here for service...

[Request for regular flight re-registration] Re...

Request for re-registration of regular flights due to system changes Rinenna official shop has renewed its site system with the aim of providing better services. (Please check here for service...

I would like to change my registered email addr...

For your address, please register a new delivery address from My Page. For passwords, please register a new password instead of resetting your password . If you wish to change...

I would like to change my registered email addr...

For your address, please register a new delivery address from My Page. For passwords, please register a new password instead of resetting your password . If you wish to change...

How should I clean a washing machine that uses ...

The following are precautions for handling flexible materials from major manufacturers. *For the latest information, please see each company's website or the instruction manual for your washing machine. Panasonic ■Automatic...

How should I clean a washing machine that uses ...

The following are precautions for handling flexible materials from major manufacturers. *For the latest information, please see each company's website or the instruction manual for your washing machine. Panasonic ■Automatic...

I heard that silicone is bad for the body and t...

Silicone is generally considered to be a relatively safe material with a low direct impact on the body and environment. It has the role of protecting clothing and textiles from...

I heard that silicone is bad for the body and t...

Silicone is generally considered to be a relatively safe material with a low direct impact on the body and environment. It has the role of protecting clothing and textiles from...

Can static electricity be reduced by using flex...

Fabric softeners are generally used to make clothing softer, but they also have the effect of smoothing the surface of fibers. Using fabric softener makes the fibers slide better, reducing...

Can static electricity be reduced by using flex...

Fabric softeners are generally used to make clothing softer, but they also have the effect of smoothing the surface of fibers. Using fabric softener makes the fibers slide better, reducing...